Where any part of the Service requires you to register in order to use it, you are obliged to provide accurate and complete registration information. It is your responsibility to update and maintain any changes to that information by altering your details as appropriate.
KYC/Identity Verification
Skrape implements and maintains the highest standards of Know Your Customer (KYC) processes and controls as part of our commitment to combating fraud and assisting in the prevention of money laundering and terrorist financing.
1. KYC Definition
KYC are standards and processes used to verify customers identity and the information supplied, including preservation of records of customers and mandatory disclosures to authorised statutory bodies.
Because our industry is largely unregulated, Skrape voluntarily adheres to local and international compliance standards in relation to Customer Due Diligence (CDD).
To ensure we meet these standards, our customers are required to provide Certain Personal Information and Documents when opening a Skrape Account (“Customer Identity Verification”). The nature and extent of the verification required will depend upon which of our services to be used. In certain circumstances, Skrape may also perform Enhanced Due Diligence (EDD) procedures in relation to your Account. You accept and agree that you will remain subject to such procedures at all times.
Skrape reserves the right to, at any time:
• restrict or suspend your Skrape Account when we, in our sole discretion, consider it necessary to carry out further Identity Verification and/or EDD; or
• terminate your Skrape Account if you provide, or we suspect you have provided, false information or refuse to provide information we require for your Identity Verification and/or EDD.
You accept and agree that there may be delays in accessing your Skrape Account, or in carrying out transactions through your Skrape Account, while we undertake any Identity Verification and/or EDD process.
In furtherance of our Anti-Money Laundering & Combating the Financing of Terrorism (AML/CFT) Policy, you agree to provide us with requisite information by filling out the Know Your Customer (KYC form) issued to you. Once the verification procedure has been completed and the KYC form has been filled out, users are granted access to our Service. Kindly visit our AML/CFT policy page for more information.
A. Customer/Individual Identity Verification
For the customer/individual identity verification, we may collect and verify the following personal information;
• Name,
• Email address,
• A government recognised Identity Card either of National Identity Card, Driver’s License, International Passport or Voter’s Card,
• Telephone number,
• Utility bills,
• Date of Birth,
• Photograph,
• Cryptocurrency or stable coin wallet address,
• We may also collect anonymous information that may be linked to you specifically, (e.g., IP address).
B. Business/Merchant Identity Verification
For Businesses, we may collect and verify the following information;
• Certificate of incorporation,
• Business registered name (and trading name if different),
• Nature of the Business,
• Registered Office Address,
• Full names of Beneficial Owners, and/or Directors,
• A government recognised Identity Card either of National Identity Card, Driver’s License, International Passport or Voter’s Card of the Beneficial Owners, and/or Directors,
• Photographs of Beneficial Owners, and/or Directors,
• Business email address,
• Telephone Number of the Business,
• Business website,
• VAT or Tax Identification Number (if applicable).
As a business, you agree that we may be required to submit additional information on your business, provide records to regulators or require you to meet with our staff in certain circumstances. This is enhanced due diligence (EDD) and we reserve the right to charge you for this, we will notify you of the same where applicable.
2. Consent
You consent and submit to the verification of all KYC documentation, including but not limited to the validation of your details, documents and anti-money laundering checks that may be put in place and conducted by Skrape from time to time in compliance with applicable laws.
3. Retention of information.
Skrape is required to retain certain information and documentation obtained as part of the Customer Identity Verification and EDD procedures. These requirements apply even when you have terminated your relationship with Skrape. We reserve the right to keep such information and documentation for a required period (usually for 5 years) and you accept and agree that information and documentation you provide to Skrape may be retained by us, including following the closure of your Account.
4. Risks
Before using Our Service, you should ensure that you understand the risks involved in receiving payment through cryptocurrencies and stable coins. Cryptocurrency markets are volatile, therefore, this market volatility and other risks involved should be known by you and before transacting. There may be additional risks not identified in this policy or in the Terms of Use page.
You should carefully assess whether your financial situation and risk tolerance is suitable for transacting in cryptocurrency. You accept and agree that you are solely responsible for any decision to transact with cryptocurrency or stable coin. Such decision is a personal decision by you and Skrape assume no responsibility for the consequences of that decision and neither does any of its directors, agents, employees, affiliates or other members.
5. General
• To protect your Account, which comprises your wallets amongst others, keep your password and pin confidential and secure. You are responsible for any activity carried out using our service.
• You agree not to use your Skrape account for any prohibited or illegal activity in violation of any law, statutes, ordinances, rules or regulations.
• You are responsible for any/all activities that occur under your account, regardless of whether the activities are undertaken by you, your employees or a third party (including a spouse, children and other relatives).
• We retain the absolute right to prevent you from accessing the service/platform, without prejudice to any of our accrued rights, where Skrape, at our sole discretion, consider that you have, or are contravening this Policy.